PRINT JOB DOES NOT PRINT

Some possible causes

• hardware failure

• misspelled que name

• software failures

• stock type mismatch

To help determine the cause, use the dcl command, SHOW:

$ show que/full/all quename

Example of que named lta5:

Terminal queue LTA5, idle, on ALPHA::LTA5,
mounted form HP_LETTER
/BASE_PRIORITY=4 /DEFAULT=(FORM=LA_NORMAL) Lowercase /OWNER=[STDSRV,SBR]
/PROTECTION=(S:M,O:RSMD,G:R,W:S)
 
Entry Jobname Username Blocks Status
----- ------- -------- ------ ------
180 HISTRY PAY_LEDA 29 Pending (stock type mismatch)
Submitted 3-APR-2000 12:23:37.43 /NOFEED
/FORM=LA10 (stock=LA_NORMAL)/PRIORITY=100
File: _$2$DKA200:[PAY.FILES]HISTRY.LIS;1
/DELETE /NOFEED

STOCK TYPE MISMATCH

Notice the highlighted items in the example above. There is a stock type mismatch, i.e., the form mounted on the print que (HP_LETTER) is not the same as the one required by the job (LA10).

Set the que to match the job: $SET QUE/FORM=LA10 LTA5
or
Set entry to match the que: $SET ENTRY/FORM=LA_NORMAL 180

Note: You must have Operator privilege in order to issue the SET command.  Contact the System Manager for information about your privileges.

"LA" stock types are for dot matrix printers.

"HP" stock types are for laser printers.

To see which forms are available, use the dcl command, SHOW:

$ show que/form/full hp* (or la*)
 

HARDWARE FAILURE