GUIDE TO CONFIRMING ONLINE APP FEE PAYMENTS

1. CHECK THE DOWNLOADED DATA IN PX DATA BASE

Search the WEBPAY_AUDIT file for the studentid. The important field is the Response Code. Anything other than “1” means that either the first attempt at credit card payment resulted in an error or the credit card payment was denied.

When a student makes an error, the WEBPAY_AUDIT file still records the error, even if a subsequent attempt results in accepted payment.

$ SEARCH USERS1:[BILLING.FILES]WEBPAY_AUDIT

Option? FIELD

Lookup field <2>? STUDENTID

Field STUDENTID Student ID

Correct field <NO>? Y

Look-up file built by ADM_FLOY on 18-APR-2006 14:28:57

Rebuild look-up file for this field <NO>?

Constant fields to display <NONE>? ALL

Student ID? 430794190

1) Record 108: 430-79-3190

Line number requested? 1

Record number: 108

1> WebPay Audit Key: 430793190225043

2> Student ID: 430-79-3190

3> Student's Full Name: (you won’t see a name here unless the student has been accepted at SGU)

4> OVR: Student's Last Name:

5> OVR: Student's First Name:

6> Payment Submittal Date: 04/02/2006

7> Payment Submittal Time: 22:50

8> Payment Acknowledgement Date: 04/02/2006

9> Payment Acknowledgement Time: 22:51

10> Payment Amount: $15.00

11> Invoice Number:

12> Response Code: 3

13> Response Reason Code: 98

14> Authorization Code: 341629

15> Transaction ID: 0 (there won’t be a transaction id if an error has been made)

16> CC or Bank Acct Num: ************8537

17> Card Expiration Information: 08/2008

18> Card Type: M

19> Payment Termcode:

20> CARDPAY Flag:

21> Bank Name:

22> Method CC or CK: CC

23> Current Total Balance:

2. CONFIRM PAYMENT WAS ACCEPTED IN AUTHORIZE.NET

You’ll need to know:

• date of payment
• studentid (ssn)
• student name (optional)
• cardholder’s name

CHECK THE STATUS OF THE CREDIT CARD PAYMENT IN THE GATEWAY ACCOUNT (AUTHORIZE.NET)

Connect to AUTHORIZE.NET. https://secure.authorize.net/

Login id: stgregorys04 (lower case)

Password: red234jacket (lower case)

Select

“Transactions by Settlement Date”

Item Type “Settled Transactions”

the date you want for the report.

Click on “Run Report.”

The transaction will display.

In most cases of error, a student/parent has clicked the BACK button at some time during the processing of the payment. This will result in an error, even though a successful attempt is subsequently made.

You may need to look at the surrounding dates to see if multiple attempts have been made.

Look at the other options available, such as different dates for the same Item Type, or you can change Item Type to Declined Transactions.

The studentid is not evident until you click on the link in the column “Trans ID.” Click on the link, then find the section for “Order Information,” and you’ll see the student’s ssn.

Once you’ve confirmed in Authorize.NET that the payment was accepted, check the downloaded date in PX data base.

3. MODIFY ADMISSIONS REQUIRED ITEM TO SHOW RECEIPT OF FEE

If fee payment is confirmed, go to Admissions Module and manually change the required item to show receipt of fee.